Customer Testimonials
Customer testimonials offer invaluable information about the credibility and trust of a business, particularly in the service industry. The main benefit of sharing our testimonials with you, a prospective customer, is to give an insight of how Computer Triage has satisfied hundreds, and almost one thousand, of its customers by providing a few specific experiences of how we solved our customers' problems.Below are a few of our latest real and unedited customer testimonials we have received in no particular order:
"Mark,
I have been so busy but I wanted to thank you again for the exceptional repair you did on my computer last month. As you know, my computer crashed during finals week and it was essential I had access to my files for school, but I could not even get the computer to turn on anymore.
Calling for a quote was stressful enough, and your office contacted me back within a matter of 30 minutes. Further, your pricing beat out the two other prices I received from other repair shops. The cherry on top was that you came to my house to fix the computer on site. Working two jobs and having finals that week, this made my life so much easier and was worth the small site visit fee which was so affordable.
Upon diagnoses at my house, you had to take the computer back to the shop and I stressed again that time was very important in getting my computer restored if possible. Thank you for removing the malware and root kit virus in a timely and cost effective manner, and bringing the computer back to me with in a matter of days. Thank you for taking extra care in the process to save all my files like school work pictures and music.
You do great work, hopefully I won't have to use you for a problem like this again, but when the need arises for any computer problem I will be contacting Computer Triage.
Thank you ,"
Stevie Koller
"I have had the occasion to use Mark's services twice. The first time was to replace the HD in my iMac which was done quickly and very affordably. The second time was to bring my GF's iMac up to speed, clear out a bunch of things that was causing it to lock up and generally respond very slowly. Again, he did an excellent job at a fair price. I used another "Mac Specialist" in the past that was not as knowledgeable or as interested in getting the job done quickly and correctly.
I will be calling Mark in the future for any Mac needs that come up."
James Branch
The service I received from Mark at Computer Triage was great. I had some issues with an external hard drive as well as my laptop. Mark was very helpful - and responded back to me quickly. And the most important thing is he resolved all my issues I was having at that time. I would recommend his services any time. My search has finally ended for a reliable computer guy for I will be calling. Mark at Computer Triage again with any new issues or service that is needed.
> Rosanne Cellini
"I was referred to Computer Triage Services by a friend whom was pleased with their services in the past. Mark was able to diagnose and repair my computer for a price below his competitors. I felt comfortable having him in my home and have recommended him to friends. I also plan to use Computer Triage Services, at my place of business, for all future computer needs."
Pat Moore
"To Potential Customers of Computer Triage:
I am writing to say that I have been extremely pleased with Computer Triage and the services of Mark. Mark is very knowledgeable about all aspects of computers. On several occasions he has solved very difficult and challenging problems for us and restored our computers to excellent operation.
Mark’s prices are very reasonable. He always gives us the senior discount. He is very conscientious and thorough in everything he does. The fact that he comes to our house and fixes our computers on the spot instead of our having to take the computer somewhere and waiting a few days is an added convenience.
When we needed a new video card recently, Mark without hesitation suggested we go to Best Buy to get one. When they didn’t have the right card, we ended up going 20 miles to Fry’s in Mission Valley getting there shortly before closing time. Mark got the right card and installed it that night with the result that we were up and running the next day without delay.
So for excellent service, expertise, reasonable prices and convenience I highly recommend Mark and Computer Triage. Besides he’s a really nice guy!"
Sincerely,
John Lawrence
"Testimonial of Donna D. Computer Triage recently saved the day for me when Mark resurrected my desktop pc. He miraculously restored important data I thought was lost forever. It saved me days of recreating client work. He was professional and I highly recommend his services."
"Computer Triage came to the rescue! My laptop died and Mark, a Computer Triage specialist, came to my business with the necessary software to revive my Powerbook. The process took some time but Mark was very patient. I would highly recommend Computer Triage to anyone needing computer repair services."
Andy C.
"Computer Triage was able to tune-up my computer and increase its speed in a few hours, when everyone was telling me I needed a new computer. The service was prompt, efficient and affordable."
Sofia Baez
"Mark you are a total pro with a fair price.
My Mac and Airport wireless network was a cake walk for you.
Your my goto tech guy from now on.
Thanks."
Gil Ortega
"To Whom it may concern:
I am Charles A. Neuendorf of B.C.Dage, Inc.
I have elisted the professional services of Mark on two different
occasions.
I purchased a new computer and Mark did all of the set up for me.
I was extremely satisfied with his professionalism and ability to install and explain
to me what he was doing at the time.
I once again called on Mark to remove my computer of mulitple viruses. He is very efficient with his time and I definitely would recommend him to my friends.
If I have any further problems in the future, I will call Mark."
Charles A. Neuendorf